So managed to be ill for the last week, which was a fun experience! I did lots of stuff. Lots of sitting in the kitchen, lots of laying in bed, lots of drinking water, lots of feeling sorry for myself, lots of thinking about study, lots of lamenting and lots of not going to the gym.
Basically I took a week off the world. And like a sook, there is a reason for that.
I failed my first ever exam.
Monday afternoon saw me locked in a bathroom stall near my classroom after class, for the first Argen-time, crying because I felt like the world was against me and I HAVE NEVER FAILED ANYTHING BEFORE AND THE TEACHER IS A FRIZZY-HAIRED MEANIE AND ARGENTINA SUCKS!
That lasted a few minutes before I realised I hadn't cried since being here for reasons of self-pity like that and also hadn't cried in a bathroom stall possibly since college or maybe even since high school and that I should stop.
So I trudged the eight blocks from uni to my bus stop feeling very sorry for myself, and hating the teacher. Because it was her, and not the language barrier, nor my last minute (but what I felt to be thoroughly comprehensive) study that gave me the cold, heartless and hard desprobaló (fail) mark.
So I was sick and spent the week indulging in a fair amount of self pity, wondering about my experience and what it would amount to in the end and whether or not I should be very stubborn and just drop this unit to spite everyone involved (myself mostly) and why aren't I the most amazing non-native Spanish speaker ever?
And I guess I never thought about the real challenge that living in another country and learning a new language is. Essentially I am rewiring my brain to speak another language while trying to form new relationships, maintain a social life in order to do so, trying out new things and trying to absorb as much culture as humanly possible while avoiding being kidnapped and people-smuggled and trying to lead a balanced and healthy life. And what I have decided about this is is that it is really freaking hard.
Not impossible, but really hard. For a very verbal person who values expression and understanding, it is very hard. Not being able to understand clearly everything that is going on around me is difficult and furthermore not being able to articulate in my usual verbose and or eloquent (yeah I said that) style is also tough. It has been a very humbling experience though and I probably have never spent so many hours in class at least appearing to be attentive and quiet.
Furthermore, not being able to assert myself or share experiences (read: talk with abandon about everything ever or complain about stuff) with the fluidity to which I am accustomed is humbling -because now it isn't that I should keep my mouth shut, it's that I have no option because it doesn't contain the words or eloquence I feel such behaviour warrants. That I don't have at my disposal myriad words, like myriad, to express myself makes me feel like a child, and also stupid that I can't express myself like my peers or even to the standard to which I am accustomed.
So I find myself listening hard to what others are saying, to try and understand the language in all of its entirety - flow, sentence construction, rhythm, accent, basically everything that is idiosyncratic - and to try and pick it up, and I guess I have never spent so much time thinking about what is being said to me and how I can respond.
So it's humbling because I feel dumb and like someone who has to relearn something they previously were very capable of doing and basically I guess my frustration with this constant challenge caught up with me and I spent a lame week being sick and doing nothing (maybe a little bit of comfort eating, but that's not a good thing so doesn't count) and beating myself up for it. Then today I was chatting with a friend from the States in a similar boat - it was his last day in Buenos Aires and we were talking about his experience here and how we both felt about the language thing after three months of living it, and he helped me see that the entire process - living, being and learning a new language - is really bloody tough!
And for this - that I will have survived the semester while avoiding kidnap and maintaining a social life in which I feel I have made some really excellent friends and met a bunch of people from all over the world - I will not beat myself up for my lack of enthusiasm for this class, retaking the test and nor will I hold ill-sentiment toward my professor for failing me.
The wealth of this experience for all of the ups and downs that have come with it is probably worth that of a failed unit and hey mo-fo! I spent a semester of my university career in another country and learned a complete new way of life and I think that's pretty bloody swell!
Now I believe all those dudes who were like, 'YOU'RE SO BRAVE' and 'EXCHANGE IS AWESOME AND NOT FOR DUDES WHO CAN'T HANDLE LIFE THROWING ALL KINDS OF CRAZY SHITS AT DEM! IT WILL CHANGE YOUR LIFE' and to whom I was like, 'sha, duh, whatevz!'
PLUS
I also feel better about failing my first ever exam. So I feel like all is well that ends in a happy revelation.
Sunday, November 7, 2010
Sunday, October 31, 2010
Post/life lesson number three in as many days!
Anyway, in my last post I outlined a few valuable life lessons I picked up earlier this year in my preparation for, and early days of, this 'life changing' trip. And these life lessons are being brought to you by the hindsight that is at times crippling, makes me cringe and wonder how the shit I never thought that through. Possibly by putting them into writing and seeing in print a manifestation of the erroneous ways of ‘bugger it, give it a burl and let’s see how we do’ it is possible that a catalyst for change may present itself. SEGUE BECAUSE NOW LIFE LESSON NUMBER THREE IS PRESENTING ITSELF.
Life lesson number three. This lesson deals with the immense disillusionment that comes when the results of a particular endeavour don’t exactly match those projected in the original imagining.
So in the beginning, my sentiment towards my trip was a little something like this: ‘I’m young! I speak great Spanish! I like to talk to people! People will want to be my friend! I will want to be their friend! Life in a big city is going to be awesome! I am going to understand everyone! Class is going to be a breeze! Year long distinction average, here I come!’ and so on.
Over time that sentiment changed to something like this: ‘I’m young and immature! My Spanish is shit! I am scared of everyone because of this! People don’t care that I am not from Argentina! I still want to be their friend because I am so terrified of them! Life in a big city is noisy and dirty and people hate picking up after their dogs and cab drivers love to honk their horns at all freaking hours and other motorists love to beep their horns to alert other motorists that that ambulance siren means an ambulance is on its way through the busy street and get out of the way! I don’t understand a lot of what goes on and this feeds my aversion to doing anything ever! Class kills me in a ‘I AM PANICKING THAT I DO NOT UNDERSTAND ANYTHING BECAUSE IF I FAIL THIS UNIT I HAVE TO DO A MILLION MORE AND MY HECS DEBT WILL BE UNNECESSARILY LARGE’ kind of way! Plus, classes are pass/fail so I should be glad to pass but will feel like shit if I don’t get a kind of good grade which is another unnecessary pressure on my life!’
And thus a big cycle of anxiety, attempts at confidence and lots of red wine is in full effect and (now we are speaking passively because this may or may not be what I am experiencing but these things front better in the passive voice) you are trying to avoid the disillusionment you are feeling as a result of too high expectations with very low results but it is crushing you and no amount of disgustingly cheap booze (ARS$15 will buy you gin, of reasonably good quality, and possibly something to mix it with) will erase this and didn’t you come here to get away from that self-perpetuating cycle?
Another thing that forms part of this disillusionment - the idea of a long distance relationship with someone you have known for a week and half, is a cute one. Like, ‘I am so in love! Some cracked out metrosexual who was probably wasted made a few lucky guesses about my future one time when I worked in a bar and I should believe that this first guy I have met is the guy he said I was going to meet while adventuring overseas and fall in love with!’
However, the lesson inherent here is that reality is probably much less cute and will probably feed the disillusionment that keeps you in on the weekend because the idea of being around people who aren’t feeling quite so jaded sounds like a momentous task and wine is cheaper than gin and like blogs, doesn’t judge you for not wanting to be around it all the time or not being enthusiastic about life and willing to talk about pointless shit for the point of company.
Furthermore, in the beginning I probably shouldn’t have trusted this future-seeing metro man because he guessed Europe before South America, but it’s funny how we dredge up things like this to support a flimsy decision that may actually just be a fantasy. The reality is while the idea is cute, it will ultimately make you question yourself, the other person, your life, your ability to make good decisions and set in motion another cycle of FAIL AT LIFE, ADD GIN, EVERYTHING GOOD, HANGOVER, NOTHING GOOD, aka perpetuation of misery.
Also, you may be kicking yourself that you ignored those little voices in the back of your head who suggested that this isn't a good idea, for a mountain of reasons. Those little guys appear like such fun spoiling pricks but they might just be the guys who know you and know that you don't like to listen to them but that it is for this very reason you bloody ought to listen them!
Because when you realise that what you had thought to be flawless in fact is actually quite flawed, and like most decisions you have made, actually deserved much more time and thought, you are in a hole of disillusionment because once again you realise your capacity to make any good decisions ever is significantly lacking and then you don’t want to be around anyone who is a) happy, b) happy and part of a couple, c) not a miserable sack of shit who is capable of feeling positivity even when they feel like balls and THEN YOU FEEL LIKE SHIT BECAUSE YOU CAN’T EVEN MANAGE THAT.
And those little guys are having a field-day of told you so! and that's not fun for anyone. So I guess the lesson is, listen to those little guys cos they're not being pricks to be pricks. They're being pricks so you won't feel like such a sucker down the track.
Friday, October 29, 2010
All that Argy Bargy - parte II, aka life lessons in Argentina
So part of why I chose to come to a completely unfamiliar country in a part of the world entirely unbeknown to me was for ALL THE AMAZING LIFE LESSONS I WAS GOING TO LEARN - obviously without feeling like an idiot for not knowing beforehand.
Clearly, I am poking fun at the lack of foresight I applied to such an endeavour because, when you decide to take on the world and you can speak the language REALLY WELL and you don't need to worry about whether or not you are going to understand simple things like 'this amount of needless shit you are buying will cost you this amount of pesos' at which point a simple conversion of currency is necessary, YOU DON'T NEED FORESIGHT.
I'll start with one thing about Argentina - while all Spanish speaking countries throughout the world are different in their accents, regional 'dialects' and slang, Argentinean Spanish (aka Castellano and also Porteño), is such a different kettle of fish it's practically a kettle of writhing, flesh eating lizards. So I was on the plane (I think I mentioned something about chronology in my last post, but, uh.. bugger that. That's for people who have a good perception of time, and or arranging events, and or coherent blog posts) and in need of entertainment, at which point I decided, "I'll check out the movies section! Maybe there's a movie in Castellano that I can watch!"
El Secreto De Sus Ojos (The Secret of Your Eyes, roughly/literally) seemed like a great choice, being Argentinean, having won an Oscar (among others) award and having a pretty babin' lead actor (Ricardo Darín). So when I started to watch it, and it didn't have subtitles, and I couldn't understand it, I panicked and wondered if maybe this was some Eastern European version. Until I started picking up bits and pieces of Spanish in there. It was at that moment I maybe SHOULD HAVE realised the immensity of the adventure I had just embarked upon. Only, I was far too stubborn to admit this at that point. Anyway, apparently the movie is great. You should probably watch it, but only if you speak Spanish or find a version that is either dubbed or with subtitles - and then let me know. To me, I'm sure there were a few major points I missed because I was too busy panicking that THIS SHIT'S INSANE AND NOT LIKE THE SPANISH ANYONE I KNEW SPOKE.
And this leads me to life lesson number one.
If there is a guy in your Spanish class who has been speaking Spanish since birth and is good looking and you need to speak Spanish and the fact that he is good looking encourages you to ask him for help in that department - don't bloody flirt with the guy. Because he's probably (only a bit, but still significantly so) younger than you and thinks you want to shag him, which you do, but not after he drinks a reasonably good glass of wine too quickly, slurping while doing so, and starts getting naked in your kitchen while eating your face off, all in super quick succession. This is because after this occasion, you will not want to talk to him but you still need to speak Spanish and you don't want him to feel like an idiot for being so foward but you also don't want him to think he's getting another shot at whatever he was going for. Also, he is of El Salvadorean descent and knows nothing about Argentinean Spanish and your lessons will never be the same again, and the whole endeavour was pointless.
And that was months before I even left the country. Living/learning, what sort of crap is that? Anyway.
Life lesson number two.
You probably should never have believed aforementioned guy when he told you your Spanish was good. In hindsight, this is a good way to shirk responsibility for your pigheadness when you realise your Spanish is okay, but nowhere nearing being good. And there is a big different between 'okay' and 'good'. Like, 'okay' being able to order a coffee or exchange money with only a small amount of difficulty, and 'good' being able to maintain a conversation with minimal misunderstanding, or not be ripped off by smug cab drivers in plastic puffer vests. But at the time, he was saying this because you are a babe (this is my blog, and this is my truth), and he wanted to drink Oomoo Sauvignon Blanc like Sprite before probably nailing you like some sort of jackrabbit*, not because you are good at Spanish.
However, being as I am, I failed to take into account these things. I arrived to my host family's house, glad to be out of reach of people-trafficking bad guys who wanted to sell my white booty onto some terrible black market where whatever pretense of innocence I once had would be siphoned away and replaced by a crippling opiate-addiction. I still maintained the pretense I was kind of good at Spanish. So I got there, chilled out a bit, showered away the 15-hours-in-transit-scum and enjoyed a cup of tea before asking my host mother where the nearest supermarket was. I thought I understood her directions, but ended up at least seven blocks away from where she'd directed me, and found on my return journey home (which I was grateful to achieve) that the supermarket she'd actually directed me to was a mere block and a half up the road. No matter, because the Coto I ended up in was massive and gave me a false idea of what supermarkets were like in Argentina. Evidently I had stumbled upon either a 'hipermercado' or a 'maximercado' - the distinction between the two being one I have yet to make - that had TOYS and SOUND SYSTEMS and COMPUTERS and other such things dispersed between the yerba (yeah I love linking to Wikipedia, what of it?), shitty cheese and UHT milk.
Anyway. Being in a foreign land, beginning to sense you are not in fact as good as you thought you were at Spanish and also having just realised a smug cab driver in a puffy vest who was oddly generous with cigarettes ripped you off more money than you care to have been ripped off could very easily be mistaken for grounds to pick up life-destroying habits like smoking. WRONG!
Anyway, in the spirit of continuation and not giving it all away too soon (life lesson number.. something, not sure, never learnt that one), I think I have covered enough life lessons for today. Also it is Friday night, and as appealing as it sounded this afternoon when it was raining, drinking cheap but delicious red wine and blogging by myself in my house is no longer as entertaining as I had hoped. I am in one of the city that never sleeps, probably already have red-wine teeth and am determined to make something of my evening. Life lesson number three - from the streets of Buenos Aires, coming soon. Hasta luego.
*this never happened, and for my parents/prospective employers ever read this, this is simply artistic liberty and/or maybe my future contains writing erotic prose for Cosmo or some such so I am getting in some practice now.
Clearly, I am poking fun at the lack of foresight I applied to such an endeavour because, when you decide to take on the world and you can speak the language REALLY WELL and you don't need to worry about whether or not you are going to understand simple things like 'this amount of needless shit you are buying will cost you this amount of pesos' at which point a simple conversion of currency is necessary, YOU DON'T NEED FORESIGHT.
I'll start with one thing about Argentina - while all Spanish speaking countries throughout the world are different in their accents, regional 'dialects' and slang, Argentinean Spanish (aka Castellano and also Porteño), is such a different kettle of fish it's practically a kettle of writhing, flesh eating lizards. So I was on the plane (I think I mentioned something about chronology in my last post, but, uh.. bugger that. That's for people who have a good perception of time, and or arranging events, and or coherent blog posts) and in need of entertainment, at which point I decided, "I'll check out the movies section! Maybe there's a movie in Castellano that I can watch!"
El Secreto De Sus Ojos (The Secret of Your Eyes, roughly/literally) seemed like a great choice, being Argentinean, having won an Oscar (among others) award and having a pretty babin' lead actor (Ricardo Darín). So when I started to watch it, and it didn't have subtitles, and I couldn't understand it, I panicked and wondered if maybe this was some Eastern European version. Until I started picking up bits and pieces of Spanish in there. It was at that moment I maybe SHOULD HAVE realised the immensity of the adventure I had just embarked upon. Only, I was far too stubborn to admit this at that point. Anyway, apparently the movie is great. You should probably watch it, but only if you speak Spanish or find a version that is either dubbed or with subtitles - and then let me know. To me, I'm sure there were a few major points I missed because I was too busy panicking that THIS SHIT'S INSANE AND NOT LIKE THE SPANISH ANYONE I KNEW SPOKE.
And this leads me to life lesson number one.
If there is a guy in your Spanish class who has been speaking Spanish since birth and is good looking and you need to speak Spanish and the fact that he is good looking encourages you to ask him for help in that department - don't bloody flirt with the guy. Because he's probably (only a bit, but still significantly so) younger than you and thinks you want to shag him, which you do, but not after he drinks a reasonably good glass of wine too quickly, slurping while doing so, and starts getting naked in your kitchen while eating your face off, all in super quick succession. This is because after this occasion, you will not want to talk to him but you still need to speak Spanish and you don't want him to feel like an idiot for being so foward but you also don't want him to think he's getting another shot at whatever he was going for. Also, he is of El Salvadorean descent and knows nothing about Argentinean Spanish and your lessons will never be the same again, and the whole endeavour was pointless.
And that was months before I even left the country. Living/learning, what sort of crap is that? Anyway.
Life lesson number two.
You probably should never have believed aforementioned guy when he told you your Spanish was good. In hindsight, this is a good way to shirk responsibility for your pigheadness when you realise your Spanish is okay, but nowhere nearing being good. And there is a big different between 'okay' and 'good'. Like, 'okay' being able to order a coffee or exchange money with only a small amount of difficulty, and 'good' being able to maintain a conversation with minimal misunderstanding, or not be ripped off by smug cab drivers in plastic puffer vests. But at the time, he was saying this because you are a babe (this is my blog, and this is my truth), and he wanted to drink Oomoo Sauvignon Blanc like Sprite before probably nailing you like some sort of jackrabbit*, not because you are good at Spanish.
However, being as I am, I failed to take into account these things. I arrived to my host family's house, glad to be out of reach of people-trafficking bad guys who wanted to sell my white booty onto some terrible black market where whatever pretense of innocence I once had would be siphoned away and replaced by a crippling opiate-addiction. I still maintained the pretense I was kind of good at Spanish. So I got there, chilled out a bit, showered away the 15-hours-in-transit-scum and enjoyed a cup of tea before asking my host mother where the nearest supermarket was. I thought I understood her directions, but ended up at least seven blocks away from where she'd directed me, and found on my return journey home (which I was grateful to achieve) that the supermarket she'd actually directed me to was a mere block and a half up the road. No matter, because the Coto I ended up in was massive and gave me a false idea of what supermarkets were like in Argentina. Evidently I had stumbled upon either a 'hipermercado' or a 'maximercado' - the distinction between the two being one I have yet to make - that had TOYS and SOUND SYSTEMS and COMPUTERS and other such things dispersed between the yerba (yeah I love linking to Wikipedia, what of it?), shitty cheese and UHT milk.
Anyway. Being in a foreign land, beginning to sense you are not in fact as good as you thought you were at Spanish and also having just realised a smug cab driver in a puffy vest who was oddly generous with cigarettes ripped you off more money than you care to have been ripped off could very easily be mistaken for grounds to pick up life-destroying habits like smoking. WRONG!
Anyway, in the spirit of continuation and not giving it all away too soon (life lesson number.. something, not sure, never learnt that one), I think I have covered enough life lessons for today. Also it is Friday night, and as appealing as it sounded this afternoon when it was raining, drinking cheap but delicious red wine and blogging by myself in my house is no longer as entertaining as I had hoped. I am in one of the city that never sleeps, probably already have red-wine teeth and am determined to make something of my evening. Life lesson number three - from the streets of Buenos Aires, coming soon. Hasta luego.
*this never happened, and for my parents/prospective employers ever read this, this is simply artistic liberty and/or maybe my future contains writing erotic prose for Cosmo or some such so I am getting in some practice now.
Thursday, October 28, 2010
all that argy bargy - parte I
Hey blog-o-sphere!
It's been awhile coming - I needed to give the big bad world a chance to show me its teeth before I could write about how scary/sharp they are - but this is big post number one from the other side of the world!
I guess I'll attempt some sort of chronology for the sake of ease, starting with my arrival at Ezeiza Airport in Buenos Aires. In spite of my fatigue after what I consider in some ways having been spastic in time (an idea attributable to Kurt Vonnegut's Slaughterhouse-Five - 'Billy Pilgrim is spastic in time') I was determined to maintain my sense of independence and definitely delay inevitable feelings of 'oh-shit-I-can-barely-speak-this-insane-form-of-Spanish'. So I marched up the arrivals hall, suitcase in tow feeling very purposeful, looking for a bank to change money.
I couldn't find one so I marched back down the arrivals hall, attempting to look as purposeful as I didn't feel while the nerves inside me fought the cool inside me. I found a stall to do so and successfully changed my precious Australian dollars (at that stage the best Spanish interaction I'd had) before heading up to a kiosk to buy water and a newspaper. I did the latter on the advice of my well-traveled older brother so as not to look like a tourist, though that tactic only works when you don't leave the bloody thing on the counter.
So I hurried up to a phone booth and called my host mother to inform her I had arrived and would see her at her house soon - assuming I wasn't smuggled into a prostitution ring upon stepping outside of the airport. One of my first thoughts as I stepped out into fair, and fairly windy, Buenos Aires was something along the lines of 'GOOD GOD I WANT A CIGARETTE.'
I was recovering from a chest and lung infection, and on antibiotics, and had only a week before been warned by two doctors that quitting was paramount to not dropping dead anytime soon so I had to fight that urge. I spotted a cab (a radio taxi - for reasons of security it is strongly advised here not to use any others) and asked in what was apparently shithole Spanish to go to Recoleta, a wealthy suburb close to the city. The driver I approached didn't look threatening though after a confusing swap of customers and cabs I ended up in a cab with a young guy in a puffy jacket who seemed very nice - but who probably saw in me easy money.
I say that because in my fatigued, fresh-off-the-plane state, I had asked if it would cost 'one hundred dollars' to get there. I'd read in Lonely Planet on the plane that the cab should cost around ARG$100 from the airport to most parts of the city but what they hadn't mentioned was the paramount importance of using the word peso instead of dollar. This cabbie was savvy and didn't think twice about turning on the meter nor clarifying that for me. He took what I said as 'I'll pay you USD$100 to this address in Recoleta' and stuck with it. In hindsight, he was a little too flattering about my Spanish as well as very generous with his cigarettes but I was just looking forward to being within private property, safe and sound. So I coughed up ARG$400 for a ride which should have cost no more than ARG$100 - and in case you're not into keeping up-to-date with South American currencies and their exchange rate, ARG$400 is, at this moment, AUD$103.416. So I got swindled.
Anyway, being that nearly two months has passed since I started this post I can say I have, thanks to that shitty and expensive experience, not been swindled quite that much since. Sure, some cab drivers like to take elongated routes when they think I don't know the area but that's okay because a) I'm too shy to tell them I know that they are taking me a long way and b) they might not actually be doing that anyway because, except main roads, streets here are one way and sometimes you can go two or three blocks before finding a street that runs the way you want it to and c) one time I complained in English to my brother that the guy was taking us a long way before asking him why he didn't use another street that I thought would have been quicker and was told, 'I understood, and because the street you are thinking of doesn't run two-ways until much further down the road', and d) for me it's usually only the difference between $3-10 dollars, something I feel I can afford, for reasons I will outline shortly.
Since then, I have mastered public transport, mostly for reasons of cheapness. By 'mastered' I mean I know one subway (here called the subte, literally 'under you') line and use it often, but also know which buses to take to go to the few destinations I frequent and have been forcing myself into this sort of thing to 'be like the locals'.
And this is nearly a perfect segue to inform my (few) readers, who similar to me - white, middle-class Australians aka unwittingly privileged members of the developed world - are white, middle-class Australians who probably have never really had to pay much thought to just how 'white' we are (in inverted apostrophes because the term, in this context, seeks to encapsulate all the characteristics I just named in varying degrees throughout the following).
First of all, because I am white, and by my fashion sense (read: laziness which leads to jeans-and-a-t-shirt, something that isn't done quite so simply here) I am picked to be extranjera (foreign). Walking around the busy streets of Buenos Aires, if I am solo, means I am a target for men who call me 'beautiful' (the word's many manifestations in Spanish including but not limited to bonita, señorita, mina, linda) and ask me where I am going or harangue me in such a manner until I am out of earshot. Admittedly, at first, I felt complimented by this. I thought, 'I am the best looking foreigner here!' though this sentiment has changed over time. Firstly, because I can be on my way to or from the gym (one of the few destinations I have here in Buenos Aires), sweaty or in men's shorts (for the wrong soccer team, might I add.. Boca Juniors are one of the most popular teams here, though for many reasons I am sympathetic to River Plate. I mistakenly thought the shorts were of Argentina's colours, whoops) and still garner this kind of attention. I feel gross and sweaty and you are telling me I am the most beautiful girl? Get out. You are lying. This led me to suspect that it was merely the colour of my skin and the fact that I don't colour co-ordinate my outfits or wear ridiculously elaborate outfits to the gym aka that I am not from here, that garners such attention.
Secondly, because on more than one occasion it has been presumed I have a shit-tonne of money. By aforementioned cab drivers, by sales people in stores, by people I have met who are surprised when I evince that I am not a rich gringa. Basically, the feeling I get, is that because a) I am white, b) I am not from here and c) I am white, it is assumed I have a lot of money. The thing is, and I don't know how to make this at all obvious, that I worked my ass off to be here. I busted tables (see post below this one for an idea of how much it was shitty) and only drank 3 nights out of 7 to save the money to be here (a grand sacrifice, I am sure you, dear reader, will agree).
Thirdly, and this is the point I want to make most, because I am white and I am automatically assumed to have money has helped me realise that I do indeed come from a privileged position. First of all that I can travel, and that I could work myself to gather capital to do so in an economy that is currently faring super well, suggests this. Furthermore, that I have been given the opportunity to learn another language and am undertaking a university degree that requires this, and very much so recommends a semester abroad speaks of this. And perhaps it is for this reason - realising my privilege - that this is recommended. I always knew that I was lucky not to be a starving African baby, or that at birth I wasn't abandoned on some train tracks under a one-child policy, but I never really knew.
I'm not preaching, and I am going to finish this post shortly, by pointing out a parallel I wouldn't have realised from the suburbs of Canberra.
Argentina and Chile are nearing 'developed' status. This means something in economic terms, maybe says something about the politics, but basically it just means, that like the rest of the developed world, there is a small percentage of wealthy dudes that got a bit bigger. Maybe there are less people living in slums, maybe the gross capital (or something, I don't study economics) is a bit bigger than last year, but, to my understanding, because the circle of fat-cats here just got a bit bigger, these countries are a little bit closer to joining the 'developed' club. I'm not sure if membership is lifelong or if you wear the wrong sort of shoes to the annual do you are ejected, but I do know this. In every nation throughout the world, capitalist or not, there is a grand concentration wealth in a small percentage of the population. In America, something like 5% of the population has the most money and the greatest access to resources. Australia can't be too different.
In Chile, driving down an autopista (freeway), you compete with BMWs, Audis and Volkswagons who are zooming past small dwellings of subsistence. Here in Argentina, the autopistas are filled with both crappy, thirty year old antiquities that you would never see on the road in Australia as well as new model Audis, Porsches and Mercedes, but these autopistas separate the wealthy neighbourhoods that fit neatly and cleanly into the cityscape from the sprawling urban slums that are much bigger than those wealthier suburbs.
My point is, we have it lucky, but that's relative. If you live here and earn pesos, it's almost the same as earning dollars in terms of relative wealth, though things like Pringles and some other brands of potato chips cost more than cigarettes (score one, my diet. Sorry, lungs, you lose! Hips, you win!), but I guess in finishing I want to put it out there that, in spite of my skin colour, I am not so different to the people here. I benefit from a system that doesn't favour me in myself, but the position I was born into, much like the people I am taking the bus with, much like my cab driver, who according to many, is lucky to get the work.
I think this got a bit rambly because it's dark and my eyes are doing that 'my-surroundings-are-dark-but-the-computer-screen-is-really-bright thing' and also because I got distracted slash I can't lie, haven't written in months and feel like a shitty fledgling journalist, but do watch this space.
All that Argy Bargy, parte II coming soon, in a better and less rambly fashion. I might even map out what I want to say before I start, but who knows.
It's been awhile coming - I needed to give the big bad world a chance to show me its teeth before I could write about how scary/sharp they are - but this is big post number one from the other side of the world!
I guess I'll attempt some sort of chronology for the sake of ease, starting with my arrival at Ezeiza Airport in Buenos Aires. In spite of my fatigue after what I consider in some ways having been spastic in time (an idea attributable to Kurt Vonnegut's Slaughterhouse-Five - 'Billy Pilgrim is spastic in time') I was determined to maintain my sense of independence and definitely delay inevitable feelings of 'oh-shit-I-can-barely-speak-this-insane-form-of-Spanish'. So I marched up the arrivals hall, suitcase in tow feeling very purposeful, looking for a bank to change money.
I couldn't find one so I marched back down the arrivals hall, attempting to look as purposeful as I didn't feel while the nerves inside me fought the cool inside me. I found a stall to do so and successfully changed my precious Australian dollars (at that stage the best Spanish interaction I'd had) before heading up to a kiosk to buy water and a newspaper. I did the latter on the advice of my well-traveled older brother so as not to look like a tourist, though that tactic only works when you don't leave the bloody thing on the counter.
So I hurried up to a phone booth and called my host mother to inform her I had arrived and would see her at her house soon - assuming I wasn't smuggled into a prostitution ring upon stepping outside of the airport. One of my first thoughts as I stepped out into fair, and fairly windy, Buenos Aires was something along the lines of 'GOOD GOD I WANT A CIGARETTE.'
I was recovering from a chest and lung infection, and on antibiotics, and had only a week before been warned by two doctors that quitting was paramount to not dropping dead anytime soon so I had to fight that urge. I spotted a cab (a radio taxi - for reasons of security it is strongly advised here not to use any others) and asked in what was apparently shithole Spanish to go to Recoleta, a wealthy suburb close to the city. The driver I approached didn't look threatening though after a confusing swap of customers and cabs I ended up in a cab with a young guy in a puffy jacket who seemed very nice - but who probably saw in me easy money.
I say that because in my fatigued, fresh-off-the-plane state, I had asked if it would cost 'one hundred dollars' to get there. I'd read in Lonely Planet on the plane that the cab should cost around ARG$100 from the airport to most parts of the city but what they hadn't mentioned was the paramount importance of using the word peso instead of dollar. This cabbie was savvy and didn't think twice about turning on the meter nor clarifying that for me. He took what I said as 'I'll pay you USD$100 to this address in Recoleta' and stuck with it. In hindsight, he was a little too flattering about my Spanish as well as very generous with his cigarettes but I was just looking forward to being within private property, safe and sound. So I coughed up ARG$400 for a ride which should have cost no more than ARG$100 - and in case you're not into keeping up-to-date with South American currencies and their exchange rate, ARG$400 is, at this moment, AUD$103.416. So I got swindled.
Anyway, being that nearly two months has passed since I started this post I can say I have, thanks to that shitty and expensive experience, not been swindled quite that much since. Sure, some cab drivers like to take elongated routes when they think I don't know the area but that's okay because a) I'm too shy to tell them I know that they are taking me a long way and b) they might not actually be doing that anyway because, except main roads, streets here are one way and sometimes you can go two or three blocks before finding a street that runs the way you want it to and c) one time I complained in English to my brother that the guy was taking us a long way before asking him why he didn't use another street that I thought would have been quicker and was told, 'I understood, and because the street you are thinking of doesn't run two-ways until much further down the road', and d) for me it's usually only the difference between $3-10 dollars, something I feel I can afford, for reasons I will outline shortly.
Since then, I have mastered public transport, mostly for reasons of cheapness. By 'mastered' I mean I know one subway (here called the subte, literally 'under you') line and use it often, but also know which buses to take to go to the few destinations I frequent and have been forcing myself into this sort of thing to 'be like the locals'.
And this is nearly a perfect segue to inform my (few) readers, who similar to me - white, middle-class Australians aka unwittingly privileged members of the developed world - are white, middle-class Australians who probably have never really had to pay much thought to just how 'white' we are (in inverted apostrophes because the term, in this context, seeks to encapsulate all the characteristics I just named in varying degrees throughout the following).
First of all, because I am white, and by my fashion sense (read: laziness which leads to jeans-and-a-t-shirt, something that isn't done quite so simply here) I am picked to be extranjera (foreign). Walking around the busy streets of Buenos Aires, if I am solo, means I am a target for men who call me 'beautiful' (the word's many manifestations in Spanish including but not limited to bonita, señorita, mina, linda) and ask me where I am going or harangue me in such a manner until I am out of earshot. Admittedly, at first, I felt complimented by this. I thought, 'I am the best looking foreigner here!' though this sentiment has changed over time. Firstly, because I can be on my way to or from the gym (one of the few destinations I have here in Buenos Aires), sweaty or in men's shorts (for the wrong soccer team, might I add.. Boca Juniors are one of the most popular teams here, though for many reasons I am sympathetic to River Plate. I mistakenly thought the shorts were of Argentina's colours, whoops) and still garner this kind of attention. I feel gross and sweaty and you are telling me I am the most beautiful girl? Get out. You are lying. This led me to suspect that it was merely the colour of my skin and the fact that I don't colour co-ordinate my outfits or wear ridiculously elaborate outfits to the gym aka that I am not from here, that garners such attention.
Secondly, because on more than one occasion it has been presumed I have a shit-tonne of money. By aforementioned cab drivers, by sales people in stores, by people I have met who are surprised when I evince that I am not a rich gringa. Basically, the feeling I get, is that because a) I am white, b) I am not from here and c) I am white, it is assumed I have a lot of money. The thing is, and I don't know how to make this at all obvious, that I worked my ass off to be here. I busted tables (see post below this one for an idea of how much it was shitty) and only drank 3 nights out of 7 to save the money to be here (a grand sacrifice, I am sure you, dear reader, will agree).
Thirdly, and this is the point I want to make most, because I am white and I am automatically assumed to have money has helped me realise that I do indeed come from a privileged position. First of all that I can travel, and that I could work myself to gather capital to do so in an economy that is currently faring super well, suggests this. Furthermore, that I have been given the opportunity to learn another language and am undertaking a university degree that requires this, and very much so recommends a semester abroad speaks of this. And perhaps it is for this reason - realising my privilege - that this is recommended. I always knew that I was lucky not to be a starving African baby, or that at birth I wasn't abandoned on some train tracks under a one-child policy, but I never really knew.
I'm not preaching, and I am going to finish this post shortly, by pointing out a parallel I wouldn't have realised from the suburbs of Canberra.
Argentina and Chile are nearing 'developed' status. This means something in economic terms, maybe says something about the politics, but basically it just means, that like the rest of the developed world, there is a small percentage of wealthy dudes that got a bit bigger. Maybe there are less people living in slums, maybe the gross capital (or something, I don't study economics) is a bit bigger than last year, but, to my understanding, because the circle of fat-cats here just got a bit bigger, these countries are a little bit closer to joining the 'developed' club. I'm not sure if membership is lifelong or if you wear the wrong sort of shoes to the annual do you are ejected, but I do know this. In every nation throughout the world, capitalist or not, there is a grand concentration wealth in a small percentage of the population. In America, something like 5% of the population has the most money and the greatest access to resources. Australia can't be too different.
In Chile, driving down an autopista (freeway), you compete with BMWs, Audis and Volkswagons who are zooming past small dwellings of subsistence. Here in Argentina, the autopistas are filled with both crappy, thirty year old antiquities that you would never see on the road in Australia as well as new model Audis, Porsches and Mercedes, but these autopistas separate the wealthy neighbourhoods that fit neatly and cleanly into the cityscape from the sprawling urban slums that are much bigger than those wealthier suburbs.
My point is, we have it lucky, but that's relative. If you live here and earn pesos, it's almost the same as earning dollars in terms of relative wealth, though things like Pringles and some other brands of potato chips cost more than cigarettes (score one, my diet. Sorry, lungs, you lose! Hips, you win!), but I guess in finishing I want to put it out there that, in spite of my skin colour, I am not so different to the people here. I benefit from a system that doesn't favour me in myself, but the position I was born into, much like the people I am taking the bus with, much like my cab driver, who according to many, is lucky to get the work.
I think this got a bit rambly because it's dark and my eyes are doing that 'my-surroundings-are-dark-but-the-computer-screen-is-really-bright thing' and also because I got distracted slash I can't lie, haven't written in months and feel like a shitty fledgling journalist, but do watch this space.
All that Argy Bargy, parte II coming soon, in a better and less rambly fashion. I might even map out what I want to say before I start, but who knows.
Saturday, August 14, 2010
Sunday, July 18, 2010
waiter, i'm an idiot. do you perform lobotomies here?
I have spent a quarter of my short lifetime busting tables to bring home the bacon. (By 'bringing home the bacon' I should point out I actually mean beer money, with the rest going to non-necessities like fuel and savings.)
It took me a year or two to realise that what I was really doing was some sort of degree in anthropology - from hard of hearing, we'll-have-the-soup oldies to overtired, we-reproduced-without-thinking-about-it-now-you-have-to-suffer-through-our-pride-and-joy's-screaming parents, I'm fairly confident I know societal prototypes and how they are likely to behave in a cafe/restaurant setting pretty well.
There is a group on Facebook called 'Working in hospitality made me hate people', and many of its posts are the sort of gripes I happily share with co-workers during a shift, or with friends in the same industry over bevvies.
I will be the first to admit that sometimes it's just me being shitty - try holding in a pee because you've got tables to order, coffees to run, food going cold on the pass AND that table of 5 only getting one lemon, lime and bitters between all need water, asap please! - and you might have walked 300 metres in the shoes of your 'cranky waitress', but I do like to consider myself a rational person, and I am more than aware that I work in a service industry.
So when I have something to gripe about, it's usually because I find it endlessly depressing to answer the same questions about whether or not we have Cafe Latte and what-does-the-meat-pizza-have-on-it and to see the same stupid types of people do the same stupid things before leaving me to clean up the mess without any gratitude (tips or otherwise).
Furthermore, that it took me this long to write a blog about it depresses me a bit as well. I've been at the end of some sort of proverbial tether, wondering how I can change the attitudes of these people to ensure their dining experiences are enjoyable while reducing occupational hazards for people like myself (mean-spirited thoughts are an OH&S issue - negativity has serious effects on productivity).
I reached the end of this tether after the umpteenth, ump-sized mother unable to control her children snatched her plate/saucer out of my hand as I was bringing it down to the table, which for the umpteenth time nearly ended in disaster - little Tommy would have worn Mummy's skinny, decaf, vanilla latte - and guess who would have been in the shit for it? So this leads me to
Rule #1 Entering dining establishment
This concept should be easy to explain. Obviously if you're not at McDonalds, this is going to be a slightly involved experience, but you shouldn't stand in the doorway looking lost and confused, because you're not a puppy and I'm not into animal rescue (as evinced by my head-to-toe black attire and apron, although some places are getting into the khaki-safari look as part of their uniform..). If you've ever eaten out, it should become apparent to you by having a look around (which may require pulling your head out of your ass) whether or not there is table service, bistro or some other such style. If not, asking someone who doesn't look like a ranger could be a safe bet though if we're clearly busy, your patience would be greatly appreciated. If we say, 'have a seat anywhere,' we mean, 'anywhere except tables with reserved signs or that need to be cleared.' I am yet to understand the magnetic appeal of the only dirty table in the restaurant, but hopefully this is an easy concept to take on board - nothing kills me more than watching people waiting to be herded to a table, logic by which I'd be able to shoo said people out at a time convenient to me.
And just to return to a small point I fear to gloss over - DON'T SIT AT THE ONLY TABLE THAT NEEDS CLEARING. If it's busy and there's a table that needs clearing, it's much better for everyone for a number of reasons (OH&S inclusive) if you speak to a member of staff and wait for a moment or two while the table is cleared. Hurried, cranky and underfed waitresses lose their shit at moments like that, but sometimes impatient customers wear the previous customer's leftovers as a result of pushiness and a lack of consideration.
Rule #2 Placing your orders
As a rule of thumb - cafes DO serve cafe lattes, and we're not in the Himalayas, though I'm pretty sure that even there they have Coke, lemon lime and bitters AND cappucinos. And I'm fairly certain a restaurant would risk small scale mobbing by overweight, middle age women who need their skim-milk mugs of cappucino to go with their big breakfast/wedges, so YES we have Coke/lemon lime and bitters, cappucinos AND skim milk.
On that note, asking for obscure items like dandelion coffee makes you look like a wanker, and a 'flat white. on skim. uh, in a mug! OH AND IT HAS TO BE DECAF' is an annoying way to place an order that I'm sure you knew you wanted to be decaf, in a mug, and on skim milk. But that might be picking nits, so onto bigger and more haranguing things.
Please, don't wave me over from the other side of the very obviously busy restaurant full of people like yourselves to tell me that 'you're ready to order!' before returning your nose to the menu, poring over every item once more, asking your friends what they're having, giggling about 'who said we were ready?!' and not letting me 'give you another moment'. That 'moment' is actually code for, 'you're not the only people in this restaurant and the last thing on my list of my priorities right now is standing over you while you ummm and ahhhh over the shitty Caesar or the subpar soup'.
Also, this isn't karaoke and nor is the menu a teleprompter - you don't need to reopen the menu to find the item to make sure you say the 'Portuguese tenderloin chicken wrap' instead of the 'chicken wrap' - I know it's in there, you do too, and if there are any ambiguities in your order, I will seek to clarify before sending it to the kitchen! (see below where I outline the importance of speaking TO your waiter/ess rather than the furniture/menus as well as the benefits of listening to an order when it's being read back to you.)
AND furthermore, for God's sake don't freaking point at an item and say 'that one' because I know you've read the menu (unless you're playing a weird game of I-don't-know-what-I-want-so-I'll-point-at-a-random-item.. an idea I don't want to entertain and fortunately have never had to), you're speaking to me so I know you're not mute and you're an adult so using your big-boy words shouldn't be a foreign concept to you. If the word is difficult to pronounce, give it a burl! This isn't high school English and your crush won't totally think you're a dork if you get it wrong or whatever.Working in an Indian restaurant helped me see that some people are REALLY insecure, and apparently waiter/esses are intimidating people who will laugh ALL UP IN YO FACE if you mispronounce 'vindaloo' or 'raita'.
Last but not least, when waitstaff read your order back to you, ye gods PLEASE listen! It's not my fault that you told the menu/table you wanted the beef nachos and weren't paying attention when I read the order back to you as 'chicken nachos' (after making a 50/50 guess, based on your mumbling, that would be so easy to change before the kitchen saw it, and the exact reason why I am reading the order back to you) so no, you can't have that order taken off your bill. I'm sorry but we don't compensate for your stupidity.
Rule #3 Receiving your orders
You're not being helpful when you grab the plate an inch of the table to put it in front of you. A portion of what you pay for what's on the plate goes toward my wage, which I earn by - guess! - putting your food on the table in front of you. Furthermore, you are unnecessarily adding an element of danger to your brunch when you snatch your long black from me as I am about to put it in front of you. The 'assist' doesn't exist in hospitality until you're asked for it (see below), and again, I am being paid (in part by you, dear customer) to place your sometimes reaaaaally hot coffee in front of you, so please just chill out and let me do that. Also, this is just rude and has only happened to me once, at a table of patrons including the first restaurateur I ever worked for no less, but grabbing a handful of fries from the bowl before it's even reached the table is incredibly poor form. They'll still be hot once I've put them on the table, and in spite of your designer finery and snobbery, you look like a twat!
To the snatch/grab/takers out there - do you recall that really valuable life lesson, being taught not to snatch?!
You're out to dine - ergo, I put the plates on the table, and I take them away! If you can't handle being a passive participant in the process, stay at home and do it all yourself! Save yourself the dollars. We are only just recovering from a crisis of the economic variety and who knows when the next crash on the pretend-money-that-you-pay-real-money-for (aka credit/stock) market will happen?
There is ONE exception to the no snatch/grab/taking rule, and that is when your fat friends are impeding me from placing the plate in front of you. Then, and only then, will I politely ask if I can pass the plate to you, in which case I hope you are paying attention!
Rule #4 The rest
If you're finished, placing your knife and fork together on your plate will send a small electric shock up my spine, alerting me to the fact you have finished your meal. If you're not finished, feel free to leave your cutlery in any fashion you desire, as long as it's on your table and not in any of your orifices. That way, I leave you enjoy your meal in peace until that little tingle finds its way to my vertebrae, when my list of priorities changes, to fit clearing your table in at the top.
And generally, it's manners from our side to ask if you've finished, and how your meals were. That is your cue as customer to give us honest answers to these questions.
Depending on the style of dining you've gone for, you may or may not have had a courtesy check not long after receiving your meals, which is the perfect moment for airing grievances with regards to your meal. Once you have licked the plate clean, there isn't a great deal we can do for you if 'the steak wasn't cooked how I asked' or 'it wasn't what I ordered.'
If there's a problem with your meal, don't eat it unless you don't want it fixed. Get a staff member's attention and rationally explain the issue - though generally speaking, 'we ordered a breakfast pizza, but we weren't exactly expecting a pizza!' isn't indicative of any rationality or sense at all.
As another example of dining faux par, the same chip-grabbing hog sent her main meal back for the reason that there was a hair in the dish. At this particular restaurant, the kitchen undertook a very high standard of food preparation and presentation so we inspected the dish to find said hair. It couldn't be seen on the dish, but in my eyes this woman had already destroyed her credibility (and from memory had her hair out) so it was a good thing she didn't want a replacement dish. She probably filled up on fries anyway.
Stacking crockery on your table is a no-no, though the same exception to the snatch/grab/taking rule exists here, because most days I leave my go-go gadget arms at home. The reason for this is that I have a very good and fail-proof system of clearing tables, and while you think you're helping me, just like people who drive Prius' think they're helping the environment, ultimately you're reducing my productivity and efficiency.
You're out to dine, so relax. If I ask for an assist, please don't ignore me. I'll ask you one or two questions while I'm bustling about the table, about meals and whether or not you need/want anything more, but apart from that, I am really not much more than a fly on the wall - if you count a fly on the wall as being a human being who is paid to do a job that is soul-destroying, repetitive and gross - case in point being the disgusting chest infection that's rendered me unmotivated to do anything except whinge in a semi-literary fashion about that which made me thus.
It took me a year or two to realise that what I was really doing was some sort of degree in anthropology - from hard of hearing, we'll-have-the-soup oldies to overtired, we-reproduced-without-thinking-about-it-now-you-have-to-suffer-through-our-pride-and-joy's-screaming parents, I'm fairly confident I know societal prototypes and how they are likely to behave in a cafe/restaurant setting pretty well.
There is a group on Facebook called 'Working in hospitality made me hate people', and many of its posts are the sort of gripes I happily share with co-workers during a shift, or with friends in the same industry over bevvies.
I will be the first to admit that sometimes it's just me being shitty - try holding in a pee because you've got tables to order, coffees to run, food going cold on the pass AND that table of 5 only getting one lemon, lime and bitters between all need water, asap please! - and you might have walked 300 metres in the shoes of your 'cranky waitress', but I do like to consider myself a rational person, and I am more than aware that I work in a service industry.
So when I have something to gripe about, it's usually because I find it endlessly depressing to answer the same questions about whether or not we have Cafe Latte and what-does-the-meat-pizza-have-on-it and to see the same stupid types of people do the same stupid things before leaving me to clean up the mess without any gratitude (tips or otherwise).
Furthermore, that it took me this long to write a blog about it depresses me a bit as well. I've been at the end of some sort of proverbial tether, wondering how I can change the attitudes of these people to ensure their dining experiences are enjoyable while reducing occupational hazards for people like myself (mean-spirited thoughts are an OH&S issue - negativity has serious effects on productivity).
I reached the end of this tether after the umpteenth, ump-sized mother unable to control her children snatched her plate/saucer out of my hand as I was bringing it down to the table, which for the umpteenth time nearly ended in disaster - little Tommy would have worn Mummy's skinny, decaf, vanilla latte - and guess who would have been in the shit for it? So this leads me to
Rule #1 Entering dining establishment
This concept should be easy to explain. Obviously if you're not at McDonalds, this is going to be a slightly involved experience, but you shouldn't stand in the doorway looking lost and confused, because you're not a puppy and I'm not into animal rescue (as evinced by my head-to-toe black attire and apron, although some places are getting into the khaki-safari look as part of their uniform..). If you've ever eaten out, it should become apparent to you by having a look around (which may require pulling your head out of your ass) whether or not there is table service, bistro or some other such style. If not, asking someone who doesn't look like a ranger could be a safe bet though if we're clearly busy, your patience would be greatly appreciated. If we say, 'have a seat anywhere,' we mean, 'anywhere except tables with reserved signs or that need to be cleared.' I am yet to understand the magnetic appeal of the only dirty table in the restaurant, but hopefully this is an easy concept to take on board - nothing kills me more than watching people waiting to be herded to a table, logic by which I'd be able to shoo said people out at a time convenient to me.
And just to return to a small point I fear to gloss over - DON'T SIT AT THE ONLY TABLE THAT NEEDS CLEARING. If it's busy and there's a table that needs clearing, it's much better for everyone for a number of reasons (OH&S inclusive) if you speak to a member of staff and wait for a moment or two while the table is cleared. Hurried, cranky and underfed waitresses lose their shit at moments like that, but sometimes impatient customers wear the previous customer's leftovers as a result of pushiness and a lack of consideration.
Rule #2 Placing your orders
As a rule of thumb - cafes DO serve cafe lattes, and we're not in the Himalayas, though I'm pretty sure that even there they have Coke, lemon lime and bitters AND cappucinos. And I'm fairly certain a restaurant would risk small scale mobbing by overweight, middle age women who need their skim-milk mugs of cappucino to go with their big breakfast/wedges, so YES we have Coke/lemon lime and bitters, cappucinos AND skim milk.
On that note, asking for obscure items like dandelion coffee makes you look like a wanker, and a 'flat white. on skim. uh, in a mug! OH AND IT HAS TO BE DECAF' is an annoying way to place an order that I'm sure you knew you wanted to be decaf, in a mug, and on skim milk. But that might be picking nits, so onto bigger and more haranguing things.
Please, don't wave me over from the other side of the very obviously busy restaurant full of people like yourselves to tell me that 'you're ready to order!' before returning your nose to the menu, poring over every item once more, asking your friends what they're having, giggling about 'who said we were ready?!' and not letting me 'give you another moment'. That 'moment' is actually code for, 'you're not the only people in this restaurant and the last thing on my list of my priorities right now is standing over you while you ummm and ahhhh over the shitty Caesar or the subpar soup'.
Also, this isn't karaoke and nor is the menu a teleprompter - you don't need to reopen the menu to find the item to make sure you say the 'Portuguese tenderloin chicken wrap' instead of the 'chicken wrap' - I know it's in there, you do too, and if there are any ambiguities in your order, I will seek to clarify before sending it to the kitchen! (see below where I outline the importance of speaking TO your waiter/ess rather than the furniture/menus as well as the benefits of listening to an order when it's being read back to you.)
AND furthermore, for God's sake don't freaking point at an item and say 'that one' because I know you've read the menu (unless you're playing a weird game of I-don't-know-what-I-want-so-I'll-point-at-a-random-item.. an idea I don't want to entertain and fortunately have never had to), you're speaking to me so I know you're not mute and you're an adult so using your big-boy words shouldn't be a foreign concept to you. If the word is difficult to pronounce, give it a burl! This isn't high school English and your crush won't totally think you're a dork if you get it wrong or whatever.Working in an Indian restaurant helped me see that some people are REALLY insecure, and apparently waiter/esses are intimidating people who will laugh ALL UP IN YO FACE if you mispronounce 'vindaloo' or 'raita'.
Last but not least, when waitstaff read your order back to you, ye gods PLEASE listen! It's not my fault that you told the menu/table you wanted the beef nachos and weren't paying attention when I read the order back to you as 'chicken nachos' (after making a 50/50 guess, based on your mumbling, that would be so easy to change before the kitchen saw it, and the exact reason why I am reading the order back to you) so no, you can't have that order taken off your bill. I'm sorry but we don't compensate for your stupidity.
Rule #3 Receiving your orders
You're not being helpful when you grab the plate an inch of the table to put it in front of you. A portion of what you pay for what's on the plate goes toward my wage, which I earn by - guess! - putting your food on the table in front of you. Furthermore, you are unnecessarily adding an element of danger to your brunch when you snatch your long black from me as I am about to put it in front of you. The 'assist' doesn't exist in hospitality until you're asked for it (see below), and again, I am being paid (in part by you, dear customer) to place your sometimes reaaaaally hot coffee in front of you, so please just chill out and let me do that. Also, this is just rude and has only happened to me once, at a table of patrons including the first restaurateur I ever worked for no less, but grabbing a handful of fries from the bowl before it's even reached the table is incredibly poor form. They'll still be hot once I've put them on the table, and in spite of your designer finery and snobbery, you look like a twat!
To the snatch/grab/takers out there - do you recall that really valuable life lesson, being taught not to snatch?!
You're out to dine - ergo, I put the plates on the table, and I take them away! If you can't handle being a passive participant in the process, stay at home and do it all yourself! Save yourself the dollars. We are only just recovering from a crisis of the economic variety and who knows when the next crash on the pretend-money-that-you-pay-real-money-for (aka credit/stock) market will happen?
There is ONE exception to the no snatch/grab/taking rule, and that is when your fat friends are impeding me from placing the plate in front of you. Then, and only then, will I politely ask if I can pass the plate to you, in which case I hope you are paying attention!
Rule #4 The rest
If you're finished, placing your knife and fork together on your plate will send a small electric shock up my spine, alerting me to the fact you have finished your meal. If you're not finished, feel free to leave your cutlery in any fashion you desire, as long as it's on your table and not in any of your orifices. That way, I leave you enjoy your meal in peace until that little tingle finds its way to my vertebrae, when my list of priorities changes, to fit clearing your table in at the top.
And generally, it's manners from our side to ask if you've finished, and how your meals were. That is your cue as customer to give us honest answers to these questions.
Depending on the style of dining you've gone for, you may or may not have had a courtesy check not long after receiving your meals, which is the perfect moment for airing grievances with regards to your meal. Once you have licked the plate clean, there isn't a great deal we can do for you if 'the steak wasn't cooked how I asked' or 'it wasn't what I ordered.'
If there's a problem with your meal, don't eat it unless you don't want it fixed. Get a staff member's attention and rationally explain the issue - though generally speaking, 'we ordered a breakfast pizza, but we weren't exactly expecting a pizza!' isn't indicative of any rationality or sense at all.
As another example of dining faux par, the same chip-grabbing hog sent her main meal back for the reason that there was a hair in the dish. At this particular restaurant, the kitchen undertook a very high standard of food preparation and presentation so we inspected the dish to find said hair. It couldn't be seen on the dish, but in my eyes this woman had already destroyed her credibility (and from memory had her hair out) so it was a good thing she didn't want a replacement dish. She probably filled up on fries anyway.
Stacking crockery on your table is a no-no, though the same exception to the snatch/grab/taking rule exists here, because most days I leave my go-go gadget arms at home. The reason for this is that I have a very good and fail-proof system of clearing tables, and while you think you're helping me, just like people who drive Prius' think they're helping the environment, ultimately you're reducing my productivity and efficiency.
You're out to dine, so relax. If I ask for an assist, please don't ignore me. I'll ask you one or two questions while I'm bustling about the table, about meals and whether or not you need/want anything more, but apart from that, I am really not much more than a fly on the wall - if you count a fly on the wall as being a human being who is paid to do a job that is soul-destroying, repetitive and gross - case in point being the disgusting chest infection that's rendered me unmotivated to do anything except whinge in a semi-literary fashion about that which made me thus.
Monday, May 17, 2010
Good grace will live in me.
Semester one of 2010 has all but drawn to an end (exams never seem to pose a stressful threat at this stage) and I am now scratching my head at the thought of no more sleep ins, attempts at study and relatively relaxed, coffee-filled days on campus looking at boys and talking shit with friends. until at least August. Instead, my life will revolve around an endless amount of customers demanding their lattes asap, with a double shot please, on skinny milk if you've got it! while chasing and saving dollars to fund the next chapter of my life.
What will make that effort worth it are the endless mazes of streets, alleys, cafes, shops and more that await me in Buenos Aires. To get me excited for my travels, and to feed my love for street art, I've been checking out a bunch of blogs and websites - I started with this site, del artista Julian Pablo Manzelli.
I stumbled across more fun things - this is funny - 10 tattoo cliches to avoid, which I found at a time when my long-standing 'I'll-never-get-a-tattoo' attitude changed of its own accord, as I came across ideas I would indeed have inked on me fo life.
How to catch a bus in Buenos Aires - matador universe is my new favourite place to hang out online and dished out this gem, which will surely come in handy for me.
From the matadorverse, I have come across yes, there is such thing as a stupid question whose author is fabulous - a woman living in Buenos Aires with a biting sense of humour, basically doing something I may aspire to!

The first image is an example of vomito attack's street art, in Buenos Aires. The second image is by German based art-duo, Herakut, whose style is blowing my mind (thanks to Lucy, who showed me their stuff while we were sharing art last night. Social media is great for more than 'h hru, gt, hbu?', who'da thunk it?)
Excited by the prospect of having time on my hands to enjoy more of the world that exists away and out of text books before getting out into the big bad world, the rest of my life is starting now!
What will make that effort worth it are the endless mazes of streets, alleys, cafes, shops and more that await me in Buenos Aires. To get me excited for my travels, and to feed my love for street art, I've been checking out a bunch of blogs and websites - I started with this site, del artista Julian Pablo Manzelli.
I stumbled across more fun things - this is funny - 10 tattoo cliches to avoid, which I found at a time when my long-standing 'I'll-never-get-a-tattoo' attitude changed of its own accord, as I came across ideas I would indeed have inked on me fo life.
How to catch a bus in Buenos Aires - matador universe is my new favourite place to hang out online and dished out this gem, which will surely come in handy for me.
From the matadorverse, I have come across yes, there is such thing as a stupid question whose author is fabulous - a woman living in Buenos Aires with a biting sense of humour, basically doing something I may aspire to!


The first image is an example of vomito attack's street art, in Buenos Aires. The second image is by German based art-duo, Herakut, whose style is blowing my mind (thanks to Lucy, who showed me their stuff while we were sharing art last night. Social media is great for more than 'h hru, gt, hbu?', who'da thunk it?)
Excited by the prospect of having time on my hands to enjoy more of the world that exists away and out of text books before getting out into the big bad world, the rest of my life is starting now!
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